Client Profile:

This is one of the most powerful mobile marketing platforms coupled with hyper-local customer acquisition programs that will allow business owners to zero in on nearby consumers and bring them into their stores more often.

Client Requirement:

Our client lacked an online ordering system for the customers to order food online from the mobile application.

• Online Ordering
• Table reservation
• Order Scheduling
• Online Order Report Generation

Later the client demanded for a complete revamp of the project to enhance the user experience and also the system performance. Revamp includes:

• Change in technology stack
• Database Migration
• Server Reconfiguration
• Additional features like
  • Server driven UI
  • Advanced reporting system

Key Challenges:

• Serve high volume user requests during festive season or in rush hours.
• Gloria foods API integration. To track the status of ordered items from Gloria foods.
• Database migration

SparkSupport Solution:

• SparkSupport built an online system which allowed consumers to order online, reserve tables, and schedule orders. The system has capability to integrate to gloria foods where the food menus are listed. Merchants can generate reports based on given filters.  Merchants and customers were notified of orders by Push Notification and email.

Impact on Business:

• Implementation Of Online Ordering system helped the client to gain market presence and also improved the business.
• Revamp enhanced the user experience and system performance which attracted more business.

Technologies:

Python – Django, Angular, Postgres